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Contact us

We’re a small, friendly team who care deeply about our flowers and our customers – no auto-replies or robots here! We want to make sure you love your Petalon experience and if you don’t, we’ll happily put that right for you.

Our team is available 9am – 5pm Monday to Friday and 9am – 3pm on weekends. Drop us a line and we’ll be happy to help, or check out our FAQs.

If you need to amend or cancel your order, please send an email quoting your order number to hello@petalon.co.uk. Amendments or cancellations need to be made before 12pm the day before your delivery date.

General enquiries, press enquiries or just about anything else can also be sent to hello@petalon.co.uk and someone will get back to you as soon as possible.

 

  • All of our flowers are delivered using a carbon neutral service
  • All of our packaging is recyclable or biodegradable & we compost all of our green waste for use on the farm
  • We donate 5% of our profits to bee conservation charities
  • We plant a tree for every 100 bouquets we send